- Goods will only be delivered once payment has been confirmed by FlexTech Nutrition.
- If the Buyer does not properly accept delivery, the Goods will be deemed to have been delivered and risk in the Goods will pass to the Buyer.
- Any complaint of short delivery or defects discoverable on reasonable inspection must be notified to the Company within 7 days of receipt of the Goods and confirmed in writing at that time by the Buyer to the Company.
- Shipping generally takes 2-3 working days, dependent on various factors.
- We charge a flat rate shipping fee of R75. All orders over R750 attract free shipping.
- We shall not be held liable for any incorrect delivery addresses/shipping details.
- Returns are accepted within 7 days of sale, if we are notified within 3 working days.
- Refunds will only be issued after the items have been returned to us, at the buyers cost. Please always contact us first because most issues can be resolved very easily.
- All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case, then please email us. Each case is handled individually.
- All orders are documented to avoid fraud.
- For INTERNATIONAL(Not within South Africa) orders, please email sales@flextechnutrition.com