Shipping & Returns

SHIPPING & RETURNS

  1. Goods will only be delivered once payment has been confirmed by FlexTech Nutrition.
  2. If the Buyer does not properly accept delivery, the Goods will be deemed to have been delivered and risk in the Goods will pass to the Buyer.
  3. Any complaint of short delivery or defects discoverable on reasonable inspection must be notified to the Company within 7 days of receipt of the Goods and confirmed in writing at that time by the Buyer to the Company.
  4. Shipping generally takes 2-3 working days, dependent on various factors.
  5. We charge a flat rate shipping fee of R75. All orders over R750 attract free shipping.
  6. We shall not be held liable for any incorrect delivery addresses/shipping details.
  7. Returns are accepted within 7 days of sale, if we are notified within 3 working days.
  8. Refunds will only be issued after the items have been returned to us, at the buyers cost. Please always contact us first because most issues can be resolved very easily.
  9. All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case, then please email us. Each case is handled individually.
  10. All orders are documented to avoid fraud.
  11. For INTERNATIONAL(Not within South Africa) orders, please email sales@flextechnutrition.com